Business Intelligence Manager

he Manager, Data Platform is responsible for leading Business Intelligence engineering team, while also driving Fullstack application development and AI-driven initiatives. This role requires strong leadership, deep technical expertise in BI platforms, and the ability to integrate modern technologies to deliver data-driven insights and innovative solutions. 

Leadership & Strategy 

• Own the strategy, design, and delivery of enterprise BI solutions. 

• Drive implementation and optimization of BI tools (Power BI, Amazon QuickSight & Tableau). 

• Ensure data accuracy, governance, and performance for dashboards and reporting systems. 

• Oversee development of scalable web applications and APIs using modern frameworks (Angular, Node.js, .NET). 

Platform Development & Operations 

• Lead the end-to-end design, implementation, and maintenance of Web applications & robust BI solutions. 

• Ensure high availability, scalability, and performance of Web applications & BI solutions. 

• Implement monitoring, alerting, and disaster recovery strategies of Web applications & BI solutions. 

• Own and drive the resolution of technical debt to support delivery and long-term product health. 

AI-driven Initiatives: 

• Partner with Data Science teams to integrate AI/ML models into BI and analytics workflows. 

• Lead AI engineering efforts including MLOps practices for model deployment and monitoring. 

Collaboration & Stakeholder Management 

• Work closely with business leaders to understand requirements and translate them into technical solutions. 

Innovation & Continuous Improvement 

• Evaluate emerging technologies and tools to enhance the BI solutions. 

• Foster a culture of innovation, accountability, and continuous improvement. 

• Perform other duties as assigned.

• Bachelor’s or Master’s in Computer Science, Information Technology, or related field.  

• 13–15 years of experience in software engineering, with at least 3–5 years in BI leadership roles. 

• Strong hands-on experience with BI tools (Power BI, Amazon QuickSight & Tableau) and data visualization best practices. 

• Solid understanding of data modeling, ETL/ELT processes, and data warehousing. 

• Experience in Fullstack development (Node.js, React/Angular, REST APIs). 

• Exposure to AI/ML concepts and experience leading AI engineering projects. 

• Strong knowledge of cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes). 

• Excellent communication and stakeholder management skills. 

• Experience working with a distributed development team and demonstrated knowledge of Agile Scrum methodology 

• Ability to work well with global teams, including time-zone flexibility  

• Effective, clear, and concise communication skills and the ability to interface with leaders and staff at both an individual and group level  

Desired Skills and Qualifications: 

• Familiarity with healthcare IT standards and compliance requirements 

• Excellent communication and stakeholder management skills. 

• Strong problem-solving and decision-making abilities. 

• Passion for building scalable, secure, and innovative data solutions. 

• Experience in building self-service analytics platforms. 

• Exposure to machine learning pipelines and MLOps. 

• Prior experience in a product-led or SaaS company. 

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. 

About symplr: 

As a leader in healthcare operations solutions, we empower healthcare organizations to navigate the complexities of integrating critical business operations. Our customers are at the heart of everything we do, and they rely on our mission-critical systems to drive better operations and better outcomes. 

We are a remote-first company with employees working across the United States, India, and the Netherlands. Guided by values, we focus on teamwork, championing our customers, being rooted in action and outcomes, overcoming challenges, and leading through equality and integrity. Read more about symplr's culture and values at symplr.com/careers.