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Cloud Operations Engineer

Job Post Information* : Posted Date 1 day ago(10/16/2025 1:11 AM)
ID
2025-2016
# of Openings
1
Category
Engineering

Overview

The Cloud Operations (CloudOps/DevOps) Engineer augments the symplr Engineering, DevOps, and IT Operations teams by focusing on expediting and improving technology solutions/services to enhance business value. Responsible for integrating application delivery mechanisms with established systems to reduce time for software delivery, increasing operational visibility, and enhancing overall system stability. Responsible for the management of critical applications and sub-systems in a SaaS hosted environment, installing, configuring, troubleshooting, and constant monitoring of these applications, and working collaboratively with a team of Architects, Engineers, QA personnel, IT personnel and Business Analysts.

Duties & Responsibilities

  • Be a champion for department initiatives and values by ensuring all actions promote the department’s mission statement
  • Apply structured methodology to change management
  • Document and assess change impact
  • Support change communication efforts to stakeholders
  • Lead change rollout efforts while minimizing change impact and system outages
  • Work within and adhere to symplr software network design and security, testing and documentation standards, including Change Control documentation
  • Work closely with IT, Architecture, Engineering, and Product Management teams to collect and analyze systems project requirements, and develop detailed project specifications
  • Collaborate with multiple teams to provide systems and services to support corporate software solutions
  • Continually research technologies and trends related to corporate application operations; make strategic recommendations related to product release and support strategy
  • Provide software evaluations and recommendations for management review
  • Write and maintain documentation related to corporate application operations, policies, and procedures
  • Handle problem recognition, research, isolation, resolution, and follow-up for complex problems escalated from Client Services
  • Provide technical assistance by responding to inquiries regarding errors, problems, or questions with systems and services

Skills Required

  • Bachelor’s degree
  • 2-4 years of Systems Engineering experience in the following areas
    • Windows Server
    • Linux Server (Ubuntu/Debian, RHEL/CentOS)
    • Active Directory, GPO, DFS, RBAC
    • SQL Server Management (hosted or cloud)
    • PowerShell, Ruby, or Python scripting
    • Infrastructure as Code - Terraform
    • Development Infrastructure: Terraform/Helm/AWS/Azure/Kubernetes
    • CI/CD Tools (Jenkins, Octopus, ArgoCD/Drone, etc.)
    • Basic Virtualization Administration (VMWare, Hyper-V)
    • Basic cloud experience (AWS or Azure preferred)
    • Application Hosting (IIS, Apache, Tomcat)
  • Excellent time management, resource organization and priority establishment skills, and ability to multi-task in a fast-paced environment
  • Ability to work quickly and efficiently with minimal supervision
  • Excellent communication skills both written and verbal

 

Desired Skills and Qualifications:

  • Experience and/or knowledge in the implementation and support of Cloud Services, such as Azure, AWS, Private Cloud or Hybrid Cloud

 

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

  

 

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About symplr:

As a leader in healthcare operations solutions, we empower healthcare organizations to navigate the complexities of integrating critical business operations. Our customers are at the heart of everything we do, and they rely on our mission-critical systems to drive better operations and better outcomes.

We are a remote-first company with employees working across the United States, India, and the Netherlands. Guided by values, we focus on teamwork, championing our customers, being rooted in action and outcomes, overcoming challenges, and leading through equality and integrity. Read more about symplr's culture and values at symplr.com/careers.


Perks & Benefits:

  • Sodexo Meal Coupon
  • Internet Reimbursement
  • Mobile Reimbursement
  • Gym Reimbursement
  • Health Insurance - Personal, Term Life Policy, Depends Cover, Dental Cover, OPD Cover & etc
  • Transport Facility - Subsidized Rate

Working at symplr means working in the unlimited growth market of healthcare technology. Our multi-year contracts with clients bring recurring revenue that creates a stable financial situation. This enables us to provide employees a competitive salary, with additional benefits like insurance, lunch coupons, and reimbursement for mobile and broadband subscription and the gym.

symplr provides employees with opportunities to grow professionally through various activities including:

  • Participation in new projects
  • Internal weekly learning sessions with colleagues
  • External learning opportunities
  • Access to Udemy to grow your skillset
  • Cross-departmental collaboration
  • Activities with international colleagues
  • Pursuit of OKRs specific to your role in the organization
  • A buddy program for new employees

Your manager will be your coach, assisting you in maximizing your current skills and cultivating new ones as you grow on your career path at symplr. You’ll also have the opportunity to present your work achievements to the team and be awarded for milestone achievements.

You’ll have regular time for fun and educational events, both digital and in-person at our Bangalore office. For example, feel free to show your pool table skills with your teammates, or take some time to relax in a massage chair.