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VM Lead

Job Post Information* : Posted Date 13 hours ago(7/15/2025 4:14 PM)
ID
2025-1858
# of Openings
1
Category
Engineering

Overview

Vendor & Contract Management Lead

Duties & Responsibilities

  • Source, evaluate, and onboard IT vendors and service providers for hardware, software, cloud services, consulting, and support.
  • Negotiate contracts, pricing models, licensing terms, and service-level agreements (SLAs) with IT vendors.
  • Monitor vendor performance using KPIs such as uptime, response time, issue resolution, and delivery timelines.
  • Collaborate with internal stakeholders (IT, Finance, Legal, Procurement) to manage vendor selection and performance reviews
  • Ensure vendor compliance with internal IT policies, data security standards, and relevant regulatory requirements
  • Facilitate regular vendor audits, assessments, and risk evaluations.
  • Identify opportunities for cost savings, risk reduction, and process improvements in IT vendor management.

Stay informed on new technologies and vendor offerings relevant to organizational needs.

Skills Required

  • 9 - 13 years of experience in IT procurement, vendor management, or IT operations.
  • Strong negotiation, communication, and relationship-building skills.
  • Familiarity with IT governance and compliance standards.

Analytical thinking and problem-solving abilities.

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About symplr:

As a leader in healthcare operations solutions, we empower healthcare organizations to navigate the complexities of integrating critical business operations. Our customers are at the heart of everything we do, and they rely on our mission-critical systems to drive better operations and better outcomes.

We are a remote-first company with employees working across the United States, India, and the Netherlands. Guided by values, we focus on teamwork, championing our customers, being rooted in action and outcomes, overcoming challenges, and leading through equality and integrity. Read more about symplr's culture and values at symplr.com/careers.


Perks & Benefits:

  • Sodexo Meal Coupon
  • Internet Reimbursement
  • Mobile Reimbursement
  • Gym Reimbursement
  • Health Insurance - Personal, Term Life Policy, Depends Cover, Dental Cover, OPD Cover & etc
  • Transport Facility - Subsidized Rate

Working at symplr means working in the unlimited growth market of healthcare technology. Our multi-year contracts with clients bring recurring revenue that creates a stable financial situation. This enables us to provide employees a competitive salary, with additional benefits like insurance, lunch coupons, and reimbursement for mobile and broadband subscription and the gym.

symplr provides employees with opportunities to grow professionally through various activities including:

  • Participation in new projects
  • Internal weekly learning sessions with colleagues
  • External learning opportunities
  • Access to Udemy to grow your skillset
  • Cross-departmental collaboration
  • Activities with international colleagues
  • Pursuit of OKRs specific to your role in the organization
  • A buddy program for new employees

Your manager will be your coach, assisting you in maximizing your current skills and cultivating new ones as you grow on your career path at symplr. You’ll also have the opportunity to present your work achievements to the team and be awarded for milestone achievements.

You’ll have regular time for fun and educational events, both digital and in-person at our Bangalore office. For example, feel free to show your pool table skills with your teammates, or take some time to relax in a massage chair.