Senior Product Owner

The Senior Product Owner works to fulfill the strategic product roadmap established by the Product Management leadership team and meet business objectives. The person in this position manages multiple teams and backlogs for more than one product and/or for more complex products. This role is responsible for defining the detailed product deliverables. The Senior Product Owner must have a firm understanding of the business domain and product needs taking into account multiple types of users utilizing each solution. This position works closely with engineering on the specifications to ensure their Agile teams have all of the information needed to deliver a product that provides maximum value to the users.

• Collaborate with Product Managers to understand the market demands, priorities, and overall product strategy.
• Partner with UX and Product Managers on market research efforts to understand and prioritize customer needs.
• Work with one or more engineering teams to deliver timely, quality releases that provide high business value and exceed customer expectations.
• Flexibility to support more than one product within a portfolio, potentially across value streams
• Translate product strategy into detailed requirements and prototypes
• Work with the Product Manager and Agile team to define the scope included in a release.
• Understand user personas and partner with UX to develop
• Create detailed specifications/requirements for the product features so they are clearly understood by the development team.
• Write user stories and establish acceptance criteria in collaboration with the team.
• Actively participate in PI planning, product sprints and daily stand-up meetings
• Research and clarify details as the team develops the application
• Be aware of customer commitments in order to communicate internally to assist with managing team expectations
• Manage dependencies in and across sprints and releases
• Work with the Agile team to manage and prioritize the backlog to ensure alignment with changing business needs.
• Prioritize support work as needed
• Assist with system status communication and escalation as needed including customer communication
• Perform demos to all stakeholders on a regular basis
• Keep stakeholders apprised of progress and incorporate their feedback
• Understand project budgets, scope and timelines and work to maintain a balance
• Use metrics and feedback to improve team and organization processes, best practices, performance, and delivery
• May provide work direction or guidance to colleagues with less experience
• Act as a product champion within the company

• Strong knowledge of Agile principles and process
• Anticipate needs and drive innovation in both business needs and technology enablers.
• Strong analytical and problem-solving skills.
• Familiarity with Microsoft SQL for creating queries
• Ability to influence cross-functional team without formal authority
• Excellent time management, resource organization and priority establishment skills with the ability to multi-task in a fast-paced, deadline-oriented environment
• Keen attention to detail
• Excellent communication skills, both verbal and written, with diplomacy and tact, including when responding to resistance
• Ability to work with an optimistic attitude both independently and as part of a team
• Self-motivated with strong, proven, analytical and problem-solving skills
• Understands the importance of data flow, data integrity, and business process efficiency, as well as the potential role technology could play to improve or enhance them
• Works independently with limited guidance from manager
• Project management skills