Technical Support Engineer

Job Post Information* : Posted Date 3 months ago(2/16/2024 12:36 AM)
# of Openings


The Technical Support Engineer performs ongoing activities at the Tier 3 level, including back-end data management. The Support Engineer will provide input and technical expertise, as well as provide assistance to internal customers and support staff.

Duties & Responsibilities

  • Leverage SQL development skills to update and repair customer databases
  • Troubleshoot, debug and implement software code to resolve issues
  • Be available to assist customers with escalated technical support issues and the implementation of the solutions
  • Evaluate user needs, define technical problems, and work with engineering/development staff to determine the best technical solutions
  • Apply innovative strategies to develop processes and best practices

Skills Required

  • Excellent ability to document and communicate technical concepts in the simplest of terms to a non-technical audience
  • Strong analytical, problem solving and troubleshooting skills
  • Strong interpersonal, communication (both written and verbal) and listening skills, including the ability to collaborate effectively with various cross-functional groups
  • Proven ability to multi-task while paying strict attention to detail
  • Demonstrated ability to learn new technologies
  • Ability to write and debug intermediate to advanced SQL queries and scripts
  • Intermediate to advanced experience with Microsoft SQL Server
  • Experience with Active Directory, SAML SSO and Azure AD


Qualifications Required:

Every organization has a culture, whether they mean to or not, so why not be intentional about it?​


Together, if we shape our intentions, actions, and interactions around a common, purposeful culture, we are able to quickly achieve more, attract others who help realize our goals, and thrive in our professional relationships.


  • Bachelor’s degree in Computer Science, Information Technology or a related field preferred 
  • Related experience and/or training or equivalent combination of education and experience to total 3 to 6 combined years. 
  • Advanced-to-expert knowledge of Windows operating systems preferred 
  • Advanced-to-expert knowledge of Network and Server infrastructures preferred 
  • Expert knowledge of all SQL Platforms to include SQL Replication preferred
  • Expert knowledge of VMWare preferred  



INR ₨1,000,000.00/Yr.


USD $2,000,000.00/Yr.


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